Alon Cohen (alon)
TecChannel und BitWine: Admins Helfen Admins (Admins help Admins)
“Read the German source for this article”:http://www.tecchannel.de/kommunikation/news/1747627/
You don’t have to know everything – all you need to know, are people!” True to this slogan, in cooperation with “TecChannel”:http://Tecchannel.BitWine.com BitWine and its users can now enjoy the knowledge of other IT professionals [now also using Local German Advisors] to benefit themselves and offer assistance.
The mail server is stuck again from some inexplicable reasons, and colleagues call the company’s IT department and already rattle the storm bell? Now it may be faster to simply ask someone for help. Posting a question to an experts in a forum and waiting for a reply specifically for urgent problems is not the way to go, even if you can verify whether the expert answering has an idea about the issue.
Organizations book IT consultant companies, or pay a hotline number, take a risks such as: Can I trust the other person with my problem, or do I just pay money, to find out that the person can not help me what I actually have the need?
BitWine, a young company, solves this dilemma with its solution which supports Audio/Video Communication via Chat, Phone and Skype accompanied with a flexible billing system via Paypal or Credit Card. A help Seeker can see the scores of other users and quickly get a picture whether a consultant could help with the problem or not. Instant Messaging provides additional assurance and starts free with a consultant, where the seeker can ask the expert about his skills. Only then, if both sides agree to the fees, the meter starts ticking. Optionally, consultants and help seekers can based the transaction on fixed price or success fee as both sides agree.
Besides BitWine Skype users can also send web chat on the site or by communicating using fixed-line telephony. Paypal is the preferred payment procedure, as it is immediate and reliable and the user can instantly verify that money was received. Yet, BitWine also supports payments by credit card, when using the Chat or Phone options.
The “TecChannel network of experts on BitWine.com”:http://tecchannel.bitwine.com/intl/de/search?set_lang=true offers IT professionals on the one hand the possibility of the right expert for a particular problem, and on the other hand a tool to benefit from their own expertise by providing consulting services. Access to the network is available from many places on the TecChannel site. For example: a user of the “TecChannel-based Forum”:http://www.tecchannel.de/forum can directly see whether a board member also has BitWine access, and whether that person is online. It helps, for example, when you encounter a potentially helpful forum contribution that requires further instant inquiries in order to be resolved.
For further information on BitWine see our article “BitWine: Make Money with support from Skype”:http://www.bitwine.com/forums/4-news-articles/topics/228
The Author
Mike Hartmann Mike Hartmann leads the department of software and networks with www.TecChannel.de Since its study of computer science more than 15 years ago he concerns himself intensively with small and large networks. Mike has a keen interest in security issues, he started his journalistic career in the middle of the 90’s with the PC professional.
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